Key takeaways
- RentBetter is the most complete rent collection solution for Australian self-managing landlords, with direct debit, BPAY, and automatic reconciliation.
- propkt does not currently offer rent collection but pairs well with a rent collection app for expense tracking, depreciation, and tax reporting.
- All five platforms reviewed offer automatic arrears detection and tenant payment portals.
- Per-property pricing is standard across rent collection apps, so costs escalate with multiple properties.
- Ailo is the only platform reviewed that supports split payments for shared tenancies.
Collecting rent should be the simplest part of owning an investment property. In practice, it often is not. Chasing late payments, reconciling bank transfers, figuring out which tenant paid what, and tracking rental arrears all take time that self-managing landlords would rather spend elsewhere.
Dedicated rent collection apps solve this by giving tenants a platform to pay rent (often via direct debit or scheduled payments) and giving landlords automatic reconciliation, arrears tracking, and payment history. The best ones integrate with other property management features so you are not just collecting rent but managing tenants and leases throughout the entire tenancy.
We have reviewed five platforms that handle rent collection for Australian landlords. A note on transparency: propkt does not currently offer rent collection. It is on our roadmap, but we would rather be honest about that than pretend otherwise. This guide focuses on the tools that do this well right now.
1. RentBetter
Best for: Self-managing landlords who want rent collection as part of a complete tenancy management platform
Pricing: From $29 to $36/month per property. No free plan.
RentBetter is the most complete rent collection solution for Australian self-managing landlords. Tenants can pay via direct debit, BPAY, or bank transfer, and payments are automatically reconciled against the lease. If a tenant misses a payment, arrears are flagged and you can set up automated notifications.
What makes RentBetter stand out is that rent collection is part of a much bigger platform. You can list properties, screen tenants through TICA, generate state-specific lease agreements, manage maintenance requests, and access a tenant portal. Rent collection is not bolted on; it is woven into the tenancy lifecycle.
The trade-off is price. At $29 to $36 per property per month, costs add up quickly. For a landlord with three properties, you could be paying over $100/month. That is still cheaper than a property manager, but it is a significant expense for the self-managing approach.
Pros:
- Automatic rent reconciliation against lease terms
- Direct debit, BPAY, and bank transfer options
- Arrears detection and automated tenant notifications
- Part of a complete tenancy management platform
Cons:
- Per-property pricing gets expensive with multiple properties
- No free tier
- Tenants need to onboard to the platform
Best if you want rent collection as part of a comprehensive self-management platform and are willing to pay per-property pricing.
2. RentingSmart
Best for: Landlords who want a tenant portal with integrated rent payment and communication
Pricing: From approximately $15 to $25/month per property.
RentingSmart provides a tenant portal where tenants can pay rent, submit maintenance requests, and view their lease details. Rent payments are tracked within the platform, and landlords can see payment history, outstanding amounts, and arrears at a glance.
RentingSmart focuses on the tenant relationship. The platform includes in-app messaging with an audit trail, which is useful for dispute resolution, and automated arrears notifications. The tenant portal makes things more professional for tenants, which can improve the landlord-tenant relationship.
The pricing is slightly lower than RentBetter, but still per-property. The platform is less comprehensive overall, covering rent collection and tenant communication well but offering fewer features around listing, screening, and lease generation.
Pros:
- Tenant portal for rent payment and maintenance requests
- In-platform messaging with audit trail
- Automated arrears notifications
- Inspection scheduling built in
Cons:
- Per-property pricing
- Less comprehensive than RentBetter for listing and screening
- Smaller user base
Best if you value a professional tenant portal and good communication tools, and your properties are already tenanted (so you do not need listing and screening features).
3. PropertyMe
Best for: Property management agencies that need trust accounting with rent collection
Pricing: Agency-level pricing. Contact for quotes.
PropertyMe handles rent collection as part of its comprehensive agency-focused property management platform. Rent is collected into trust accounts, automatically reconciled, and disbursed to property owners according to configured schedules. Arrears management, tenant invoicing, and receipt generation are all handled within the platform.
PropertyMe's rent collection is tightly integrated with its trust accounting functionality, which is a legal requirement for property management agencies in Australia. The system handles water billing, sundry charges, and owner disbursements automatically.
This is a professional tool designed for agencies managing dozens or hundreds of properties. Individual self-managing landlords will find the pricing, complexity, and setup requirements excessive for their needs.
Pros:
- Trust accounting compliant rent collection
- Automatic owner disbursements
- Comprehensive arrears management
- Scales to large portfolios with team access
Cons:
- Designed for agencies, not individual landlords
- Complex setup and pricing
- Overkill for small portfolios
Best if you run a property management agency. Not practical for individual self-managing landlords.
4. Ailo
Best for: Property managers who want a modern, tenant-friendly payment experience
Pricing: Varies. Check their website for current plans.
Ailo is a newer entrant to the Australian property management space, positioning itself as a modern alternative to legacy platforms. Its rent collection system emphasises the tenant experience, with a clean interface, flexible payment methods, and the ability for tenants to split payments with housemates.
Ailo also handles maintenance management, communication, and financial tracking. The platform targets both property managers and, increasingly, self-managing landlords. Its modern design and user experience are noticeably better than some of the older platforms in this space.
As a newer platform, Ailo is still building out its feature set and integrations. The long-term viability and feature completeness are improving but may not match more established competitors across every use case.
Pros:
- Modern, tenant-friendly payment interface
- Split payment support for shared tenancies
- Clean design and good user experience
- Growing feature set with regular updates
Cons:
- Newer platform, still maturing
- Feature set not as deep as established competitors
- Pricing and positioning still evolving
Best if you value a modern user experience and want tenants to have a polished payment interface. Worth watching as it continues to develop.
5. Kolmeo
Best for: Landlords and property managers who want transparency and collaboration
Pricing: Varies. Check their website for current plans.
Kolmeo approaches rent collection as part of a broader transparency and collaboration platform. It connects landlords, property managers, and tenants on a shared platform where everyone can see relevant information. Rent payments, maintenance requests, and financial summaries are visible to the appropriate parties.
Kolmeo's rent collection includes automatic reconciliation and payment tracking. The collaborative approach means tenants can see their payment history, upcoming rent, and any outstanding amounts without needing to contact the landlord or property manager.
Pros:
- Transparent, collaborative approach
- Shared visibility for landlords, managers, and tenants
- Automatic payment reconciliation
- Financial dashboards for all parties
Cons:
- Requires buy-in from all parties (landlord, tenant, and optionally property manager)
- Feature depth varies compared to dedicated platforms
- Positioning can be unclear for pure self-managers
Best if you want a collaborative approach where landlords, tenants, and property managers all have visibility into the tenancy.
A Note on propkt
propkt does not currently offer rent collection. We track rental income that you record manually, and you can use our payment tracking to monitor when rent is received, but we do not process payments or offer direct debit. Rent collection is on our development roadmap, but we are focused on getting the financial and tax features right first.
If rent collection is your primary need, one of the platforms above will serve you better today. If you need both rent collection and tax-focused accounting software, consider pairing a rent collection tool with propkt for the financial side. For example, use RentBetter to collect rent and manage tenants, and propkt to handle depreciation tracking, expense categorisation, and tax package export.
Quick Comparison
| Feature | RentBetter | RentingSmart | PropertyMe | Ailo | Kolmeo |
|---|---|---|---|---|---|
| Direct Debit | Yes | Yes | Yes | Yes | Yes |
| BPAY | Yes | Varies | Yes | Varies | Varies |
| Arrears Tracking | Yes | Yes | Yes | Yes | Yes |
| Tenant Portal | Yes | Yes | Yes | Yes | Yes |
| Auto Reconciliation | Yes | Yes | Yes | Yes | Yes |
| Split Payments | No | No | No | Yes | No |
| Trust Accounting | No | No | Yes | No | No |
| Self-Manager Focus | Yes | Yes | No | Partial | Partial |
How We Chose These Apps
We evaluated rent collection apps on criteria that matter to Australian landlords:
- Payment methods: Does it support direct debit, BPAY, and bank transfer? Can tenants set up automatic payments?
- Reconciliation: Does it automatically match payments to the correct tenant and lease?
- Arrears handling: Does it detect missed payments and notify you (and optionally the tenant)?
- Australian focus: Is it designed for Australian tenancy laws and payment systems?
- Ease of tenant onboarding: How easy is it for tenants to start paying through the platform?
Final Thoughts
For self-managing landlords in Australia, RentBetter is the most comprehensive rent collection solution. It handles the full tenancy lifecycle and integrates rent collection seamlessly. RentingSmart offers a solid alternative at a lower price point, with good communication tools and a tenant portal.
If you use a property manager, PropertyMe is likely what they already use. Ailo and Kolmeo are worth watching as newer platforms that bring modern design and collaborative approaches to the space.
The cost of a rent collection app is typically offset by the time savings from automatic reconciliation and arrears tracking alone. If you are still asking tenants to transfer to your bank account and manually checking your statement each week, any of these tools will simplify your life. Factor in the reduced stress of automated arrears notifications and you have a tool that pays for itself.